Privacy Policy

Effective date: [Month Day, Year] Last updated: [Month Day, Year]

Prime Publishing Writers (“Prime Publishing Writers,” “we,” “us” or “our”) provides editorial, ghostwriting, book design, publishing, distribution and marketing services to authors. Your manuscript is your life’s work, and your personal information deserves the same care. This Privacy Policy explains what information we collect, how we use and protect it, and the choices and rights you have.

This policy applies to information we collect through www.primepublishingwriters.com (the “Website”), our inquiry and lead forms, email, phone, text messages, video calls and any services you purchase from us (together, the “Services”). It does not apply to third-party websites or platforms, such as Amazon KDP, IngramSpark or Audible, which have their own privacy policies.

Who is responsible for your information. Prime Publishing Writers, 1250 Avenue of the Americas, New York, NY 10020, United States, is responsible for the personal information described in this policy. For individuals in the United Kingdom and European Economic Area, we act as the “controller” of your personal data.

By using our Website or Services, you acknowledge that you have read this Privacy Policy.

Your use of our Services is also governed by our Terms and Conditions.

1. Information we collect

Information you give us

• Contact details: your name, email address, phone number, country and preferred contact method when you submit an inquiry form, request a consultation or contact us.
• Project information: your book’s title, genre, word count, stage of completion, goals, timeline and budget.
• Account and contract details: billing name and address, pen name, author biography, photographs and the information needed to prepare agreements and invoices.
• Payment information: payments are processed by third-party payment providers. We receive confirmation of payment and limited details such as the last four digits of a card, but we do not store full card numbers.
• Communications: messages, call notes, feedback and any information you share during the project.

Your manuscript and creative materials

To provide our Services, we receive and create manuscripts, drafts, outlines, interview recordings, artwork, cover designs, audio files and related materials (“Creative Materials”). We treat all Creative Materials as confidential.

Publishing and distribution details

When you ask us to publish or distribute your book on your behalf, we may handle information that platforms require, such as your legal name, address, ISBN details and, where you choose to share them with us, platform account details. Tax identification numbers and bank details are entered by you directly into the relevant platform wherever possible.

Information collected automatically

When you visit our Website, we and our service providers may collect your IP address, browser type, device information, pages viewed, referring pages and the time and date of your visit, using cookies and similar technologies (see Section 5).

Information from third parties

We may receive information from advertising and social media platforms (for example, when you submit a lead form on Facebook, Instagram or LinkedIn), referral partners and publicly available sources.

2. How we use your information

We use your information to:

• respond to inquiries, provide quotes and schedule consultations;
• perform our agreement with you, including writing, editing, design, formatting, publishing, distribution and marketing work;
• manage payments, invoices and records;
• communicate with you about your project, including by email, phone, video call and text message;
• send marketing communications where you have agreed or where the law allows;
• improve our Website and Services and understand how visitors use them;
• protect our business, prevent fraud and enforce our agreements; and
• comply with legal, tax and accounting obligations.

Legal bases (UK and EEA). We process personal data to perform a contract with you or take steps at your request before entering one; for our legitimate interests in running and improving our business, where those interests are not overridden by your rights; with your consent, such as for certain marketing and cookies; and to comply with legal obligations.

How we protect your manuscript. Your Creative Materials are used only to provide the Services you request. We do not publish, share or reuse them without your permission. We do not use your manuscript or Creative Materials to train artificial intelligence models, and we do not submit them to any AI tool that uses customer content for training. [Confirm this commitment reflects your team’s actual practice before publishing.]

Text messages. If you provide your mobile number and agree to receive text messages, we may send messages about your inquiry, project updates and, if you opt in separately, offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive marketing texts is not a condition of purchase. We do not share mobile numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.

Email marketing. You can unsubscribe from marketing emails at any time using the link in each email. We will still send messages related to your project or account.

3. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising [confirm: if your Website uses advertising pixels such as Meta Pixel or Google Ads remarketing, this statement must be revised and an opt-out offered].

We share information only as follows:

• Team members and contractors who work on your project, such as writers, editors, designers, narrators and marketing specialists, under written confidentiality obligations.
• Service providers who support our business, such as website hosting, email, cloud storage, payment processing, customer relationship management, scheduling and analytics providers. They may use information only to provide services to us.
• Publishing, distribution and marketing platforms such as Amazon KDP, IngramSpark, Draft2Digital, Audible/ACX or advertising platforms, but only when you instruct us to publish, distribute or promote your book.
• Legal and safety reasons: where required by law, court order or government request, or to protect our rights, clients or others.
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.
• With your consent: for any other purpose you approve.

4. International transfers, retention and security

International transfers. We are based in the United States, and our team members and service providers may be located in other countries, including [list countries, e.g. Italy and the United Kingdom]. Where we transfer personal data from the UK or EEA to a country without an adequacy decision, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.

Retention. We keep personal information only as long as needed for the purposes described here:

Information	Typical retention
Inquiries that do not become projects	Up to [24] months after last contact
Client contracts, invoices and payment records	[7] years, for tax and legal purposes
Manuscripts and Creative Materials	Duration of the project plus [12] months, unless you ask us to delete them sooner or keep them longer
Marketing preferences	Until you unsubscribe, plus a suppression record so we respect your choice

Security. We use reasonable administrative, technical and physical safeguards, including encrypted connections, access controls limited to people who need the information, and secure cloud storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please send manuscripts only through the secure methods we provide.

5. Cookies and similar technologies

We use cookies and similar technologies to make our Website work, remember your preferences, understand how visitors use the site and, where permitted, measure the effectiveness of our advertising. You can control cookies through your browser settings and, where required by law, through our cookie banner. Blocking some cookies may affect how the Website works. Where required, we honor recognized browser opt-out signals such as Global Privacy Control.

6. Your privacy rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you and receive a copy;
• correct inaccurate information;
• delete your information;
• receive your information in a portable format;
• object to or restrict certain processing;
• opt out of marketing, the sale or sharing of personal information, targeted advertising and certain profiling; and
• withdraw consent at any time, without affecting earlier processing.

United States. Residents of California and other states with comprehensive privacy laws may have some or all of the rights above. We will not discriminate against you for exercising your rights. You may use an authorized agent to submit a request, and we may need to verify your identity. If we deny your request, you may appeal by replying to our decision.

United Kingdom and European Economic Area. You have the rights listed above under the UK GDPR and EU GDPR. You also have the right to complain to your local data protection authority, such as the Information Commissioner’s Office (ICO) in the UK, although we would welcome the chance to address your concern first.

Australia. We handle personal information in line with the Australian Privacy Principles where they apply. You may request access to or correction of your information and may complain to the Office of the Australian Information Commissioner (OAIC).

To exercise any right, email info@primepublishingwriters.com with the subject line “Privacy Request.” We will respond within the time required by applicable law.

7. Children’s privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under 16. Where we work on a book by a younger author, we do so only with the involvement and consent of a parent or legal guardian, who acts as our client.

8. Changes to this policy

We may update this Privacy Policy as our Services or legal requirements change. We will post the updated version on this page with a new “Last updated” date and, for significant changes, notify clients by email.

9. Contact us

For questions about this Privacy Policy or your information:

Prime Publishing Writers 1250 Avenue of the Americas, New York, NY 10020, United States Email: info@primepublishingwriters.com Phone: +1 (281) 833-8791 Website: www.primepublishingwriters.com